19.3 Validating a key recovery request

If the credential profile used to request the key recovery has the Validate Issuance option set, you must use the Approve Key Recovery workflow to approve the request.

Note: A different MyID operator from the operator who requested the key recovery must approve the request. Similarly, a different MyID operator from the operator who approved the request must collect the key recovery. (Note, however, that the same operator can both request and collect the key recovery.)

To approve a key recovery request:

1. From the Certificates category, select Approve Key Recovery.

   You can also launch this workflow from the Certificate Administration section of the More category in the MyID Operator Client. See the Using Certificate Administration workflows section in the MyID Operator Client guide for details.

2. Use the Search Details screen to enter the details of the request you want to approve, then click Search.
3. On the Select Job screen, select the job you want to approve.
4. Review the details of the request. You can see the details of the certificates to be recovered on the Certificate Details tab.

5. Click Accept or Reject to approve or reject the request.

   If you reject the request, you must provide a reason.